FAQs
OUR COMPANY
Where do your products come from?
We purchase products from farmers, markets and manufacturers located here in the U.S. and from more than 60 countries all around the world. Our Purchasing team finds and purchases quality ingredients according to the harvest seasons across several continents. Even though our products have a shelf life of several months or more, working in season helps keep our costs low and the quality of our products high.
How can I apply for a job at Woodland Foods?
Our people are our greatest assets. Think you can make a contribution to our team? Click here to learn about any current openings and to find out how to apply.
What brands of ingredients are made at Woodland Foods?
- Woodland Ingredients™
Some of the country’s best-loved known food brands buy ingredients from Woodland Foods. We’ve made a selection of these products available to you in the same commercial-size packages under our Woodland Ingredients label. - D’Allesandro Gourmet Ingredients®
We also provide ingredients directly to restaurants all across the country. These restaurant-size products are available on our website in packaging labeled D’Allesandro Gourmet Ingredients. - Manitou Trading Company®
Some of our ingredients get packed and labeled Manitou Trading Company before being sold at select grocery stores and kitchen supply retailers. These packages are the right size for many consumers and households.
You’ll always receive the same high-quality ingredients when you order from Woodland Foods, no matter what size package you choose or which brand name is on the label.
OUR PRODUCTS
What if I have a question about a specific Woodland Foods product?
Every ingredient has its own page on our site which features comprehensive product description and other key facts. Looking for even more information? Reach us at Help@gamecpm.com.
Are your products Kosher? Organic? GMO free? Gluten free?
I have a food allergy, so how can I know which of your products I can eat?
Where do I find the “Best By” date on your packages?
The best by date for products with these labels is tracked by lot code. To find the lot code of a product you bought on gamecpm.com, check the packaging for a code made up of the letter "L" followed by 6 or 7 digits. Share this lot code with our Customer Service Department by email at Help@gamecpm.com or by calling (847) 693-7573 M-F 8:00 a.m. to 5:00 p.m. CST and we'll help determine the best by date for you.
Where can I find recipes using your products?
Our Culinary Department is always cooking up something tasty. They’ve given us recipes featuring every product on our site. You’ll find recipes for specific products on those products’ information pages. To browse all our recipes just click on Recipes at the top of this page.
ORDERING FROM US
What are my payment options?
If you are a current Woodland Foods customer with a commercial account, please contact your Woodland Foods representative to place any new orders. To find out about setting up a new commercial account, please email Sales@gamecpm.com.
When will I receive my order?
How do I track my order once it has shipped?
What if there's a problem with my order?
If you're dissatisfied with your order once you receive it we encourage you to notify us at Orders@gamecpm.com. Please be sure to refer to your order number so we can address any issues as quickly as possible.
Can I pick up my order?
Can I return my order?
Please contact us with your order ID to begin the refund process.
No returns will be accepted after 14 days following receipt. Customers must receive a Return Authorization to receive a refund.
Where can gamecpm.com ship products?
Contact Us
Need to reach us?
For questions about orders, products, account help, or other business-related topics, please email us at Help@gamecpm.com
Or reach us by phone at (847) 625-8600 M-F 8:00 am to 5:00 pm CST.